Accessibility statement

Site accessibility has not been evaluated

Accessibility statement
This accessibility statement applies to the website Munstadi of the City of Helsinki. The site address is munstadi.fi
Statutory provisions applicable to the website
This website was published prior to 23 September 2018. The website must fulfil the statutory accessibility requirements after the transitional period ending on 23 September 2020.

The objective of the city
As regards the accessibility of digital services, Helsinki aims to reach at least Level AA or above as set forth in the WCAG guidelines in so far as is reasonably practical.

Compliance status
The accessibility compliance of this website has not yet been evaluated. A new accessible website will be launched in 2021 and the new page will be subject to an accessibility compliance.

Preparing an accessibility statement
This statement was prepared on 10/09/2020.

Updating the accessibility statement
The accessibility statement will be updated so that it corresponds with the observations related to accessibility compliance made during an audit.

Requesting information in an accessible format
If a user feels that content on a website is not available in an accessible format, they can request for this information by e-mail at helsinki.palaute@hel.fi or through the feedback form at https://www.hel.fi/helsinki/en/administration/participate/feedback . The aim is to reply to the enquiry within a reasonable time frame.

Feedback and contact information
The accessibility of the website is the responsibility of the City of Helsinki culture and leisure sector, telephone number: 09 310 1060.

The City of Helsinki and accessibility
The objective of the city of Helsinki is to be an accessible city to all. Helsinki aims to ensure that all residents are able to move about and act as effortlessly as possible and that all content and services are accessible to all.
The city promotes accessibility of digital services by streamlining publishing work and organising accessibility-related training for its staff.
The accessibility level of websites is monitored constantly during their maintenance. Immediate action will be taken if deficiencies are found. The aim is to carry out the necessary amendments as quickly as possible.

The disabled and users of assistive technologies
The city provides counselling and support for the disabled and users of assistive technologies. Support is available on guidance sites announced on the city’s website and through telephone counselling.

Approval of the accessibility statement
This statement was approved by 10/09/2020
Culture and leisure sector
City of Helsinki